1. Introduction
[Your Business Name] ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect the information you provide when you opt into our 10DLC (10-Digit Long Code) messaging services.
By using our messaging services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and other identifying details.
Transactional Data: Information about your interactions with our messages, including message content, delivery reports, and response times.
Device Information: Data about the device you use to access our services, such as IP address, device type, and operating system.
3. How We Use Your Information
We use the information collected for the following purposes:
To send you messages related to our products, services, or promotions.
To respond to your inquiries and provide customer support.
To comply with legal obligations and carrier regulations.
To analyze usage trends and improve our messaging services.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
Service providers who help us deliver our messaging services (e.g., SMS gateway providers).
Regulatory authorities or law enforcement, if required by law or to protect our legal rights.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
To access, correct, or delete your personal information.
To object to or restrict the processing of your data.
To withdraw your consent to receive messages at any time by texting "STOP" to our number.
8. Children’s Privacy
Our messaging services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy. We encourage you to review this page periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.